Frame My Mirror was amazing from start to finish. Covid responsible with the samples they sent, super responsive to my one phone call and delivered a fantastic product.
After searching the internets and local stores high and low for a mirror to fit my space, and after being disappointed by the selection from other online stores, I fell upon Frame My Mirror. I ordered some samples without much hope that they’d be much different than other sites. Thankfully, I was wrong. I decided on the Morgan in white and couldn’t have been happier... with the second mirror I received. You see, despite the apparent appropriate boxing, the first mirror I received arrived broken. A hole in the box in the middle of the field of the mirror should have been a foreshadowing of my feelings to come. Broken, the same as my heart as soon as I opened the box. Shattered... the mirror... my heart. This was the last major piece needed for a bathroom renovation. A piece that I had been hunting for.
I called Frame My Mirror the following day and was lucky enough to speak with Madison. (She’s a real person!) She actually answered the phone and helped me immediately. Not only that, she had a new mirror out to me ... the... same... week! Incredible service. In the age of impersonal phone trees and nonsense “customer service,” Madison was a breath of fresh air (Thank you, Madison).
The mirror was super easy to mount. Dimensions were spot on. Miters were tight. Seems solid and the security brackets at the…