Refund policy

Frame My Mirror's Returns and Damages Portal may be found here.

If your order has arrived damaged, we sincerely apologize and will work diligently to get you a new order shipped as soon as possible. Return or replacement requests for damaged items require reference photos that must be taken of your damaged product upon arrival. These are required for FMM to file a damage claim with the carrier. We cannot guarantee your return request will be completed unless proper reference photos of damaged item(s) are submitted. A minimum of 6 photos is required, one photo per reference angle.

Click here to view reference photo examples.

** Some restrictions apply. All policies are subject to change at any time without notice. Please contact Frame My Mirror to confirm the most updated policies concerning your order.